Terms & Conditions

Welcome to Folo. By accessing or using our e-commerce app, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Services

Folo provides an online marketplace where users can browse, purchase, and manage orders from verified sellers. You agree to use the app only for lawful purposes and in compliance with applicable laws.

2. User Responsibilities

• ✔ Provide accurate and complete account information.
• ✔ Maintain the confidentiality of your login details.
• ✔ Refrain from fraudulent, harmful, or abusive behavior on the platform.

3. Orders & Payments

All orders are subject to availability and confirmation. Payments made through Folo are processed securely via trusted third-party gateways. Pricing, discounts, and offers are subject to change at our discretion.

4. Shipping & Delivery

Estimated delivery times are provided by sellers and may vary. Folo is not responsible for delays caused by shipping providers or unforeseen circumstances.

5. Cancellations & Refunds

Cancellations and refunds are governed by each seller’s policy. Folo facilitates the process but is not liable for disputes between buyers and sellers. Users are encouraged to review product and seller policies before making purchases.

6. Limitation of Liability

Folo acts only as a platform provider. We are not liable for product quality, damages, delays, or losses caused by sellers or shipping services. Users are responsible for verifying sellers before making purchases.

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions, engage in fraudulent activities, or misuse the platform.

8. Changes to Terms

Folo may update these Terms & Conditions at any time. Continued use of the app after updates constitutes your acceptance of the revised terms.

9. Contact Us

If you have questions or concerns about these Terms & Conditions, please contact us at:
📧 support@folo.com