Key Watts Academy — Help & Support
We’re here to assist you
At Key Watts Academy, we want your learning journey to be smooth and successful. This Help & Support page provides resources, FAQs, and ways to get in touch with us whenever you need assistance.
1. Frequently Asked Questions
- How do I reset my password?
Go to the login page, tap “Forgot Password”, and follow the instructions sent to your email. - How do I access my enrolled courses?
After logging in, tap on the “My Courses” section to see all your enrolled programs. - What payment methods are supported?
We accept credit/debit cards, UPI, and other secure online payment gateways. - Can I access the app offline?
Some lessons and resources can be downloaded for offline access within the app.
2. Support channels
If you need further help, you can reach us through the following:
- Email: support@keywattsacademy.com
- Phone: +91-9876543210 (Mon–Fri, 9 AM–6 PM IST)
- In-App Chat: Use the live chat option available in the bottom-right corner of the app.
3. Troubleshooting tips
- Ensure you are using the latest version of the Key Watts Academy app.
- Clear app cache or reinstall if you face technical glitches.
- Check your internet connection for smooth video playback.
- Contact support if the issue persists.
4. Feedback & Suggestions
Your feedback helps us improve. If you have ideas or suggestions, please write to feedback@keywattsacademy.com.