Folo - Privacy Policy

Privacy Policy

At Folo, your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us through our e-commerce app.

1. Information We Collect

We collect information that you provide to us directly and data automatically generated while using our services:

  • 👤 Personal details (name, email, phone number, address)
  • 🛒 Shopping activity (cart, orders, wishlists)
  • 💳 Payment details (processed securely through gateways)
  • 📱 Device & usage data (IP address, app version, location)

2. How We Use Your Information

Your information helps us provide a seamless shopping experience:

  • ✔ To process orders and payments securely
  • ✔ To deliver products and provide updates
  • ✔ To personalize your shopping recommendations
  • ✔ To improve app features and customer service

3. Data Sharing

We do not sell your personal information. Data may only be shared with:

  • 🤝 Trusted delivery partners (for shipping orders)
  • 💳 Secure payment processors
  • ⚖ Authorities, if legally required

4. Data Security

We use SSL encryption, secure servers, and continuous monitoring to protect your personal and financial data against unauthorized access.

5. Your Rights

You have the right to:

  • ✔ Access and review your personal data
  • ✔ Request corrections or updates
  • ✔ Delete your account and associated data

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified within the app or via email.

7. Contact Us

For any questions about this Privacy Policy or your data, contact us at:

📧 privacy@folo.com